Shopping Safely Online

Some of the steps we have take to ensure that your online shopping experience is a safe one and a few tips as well ...

Opayo

All online payments are processed by Opayo, our online payments provider. Opayo has achieved the highest level of PCI DSS compliance. All communication between our website and Opayo is sent encrypted using 128-bit SSL certificates.

All payment information entered is done on Sage Pay's encrypted pages. Curtains Made Simple does not handle or store any credit/debit card or other payment information, it is all handled by Sage Pay.

In addition to taking payments online we also accept cheques and bank transfers as well.


PCI DSS Compliant

We are accredited as PCI DSS (Payment Card Industry Data Security Standard) compliant by Elavon.

Our Website is 100% Encrypted

This means that all information and data transmitted is encrypted.

Our EV (extended validation) SSL certificate is issued by Symantec / Digicert.

Loook for the padlock on left of the address bar...


Norton™ Secured Authentication

Our business has been authenticated by Norton™ Secured Seal and our website is checked daily for malware, to see our certificate click on the Norton™ Secured Seal logo at the bottom of the page.



Feefo - Independent Customer Reviews

Independent customer reviews collected by Feefo. Giving you confidence that you are dealing with an established reputable business.



Amazing Customer Service and Communication

We are always here if you want to call us. We don't hide our phone number away, we love talking to and helping customers. In fact you are welcome to pop into our showroom in Oxford.

Established and Trading Online For Over 15 Years

Having been established for over 15 years. We have learnt a few things about getting it right first time and making sure customers are 100% happy with their order!

Additional Top Tips ...

Padlock - Make sure the payment page where you enter your credit card details has a padlock symbol at the beginning of the address bar. Clicking on the padlock will reveal further security information about the site.

HTTPS Not HTTP - Make sure that on the payment details page the start of the URL has HTTPS and not HTTP.

Privacy Policy - Make sure the website has a privacy policy.

3D Secure - Make sure that your credit card is registered for 3-D secure. This provides an additional layer of security by asking you to enter a password that is registered with your card provider.

Contact Details - Is it a real business with real people? Make sure the business lists its physical address, company number, VAT number and telephone number.

Anti-Virus software and Firewall - Make sure the computer your using has an up-to-date anti-virus software and firewall.

Install Computer Updates - Ensure that any Microsoft, Mac or Linux patches and updates have been installed.

Up-to-date Browser - Ensure that you are using most recent version of Chrome, Internet Explorer or Firefox. They will be the most secure. Some browsers like Chrome will automatically install the latest version. Others like Firefox or Internet Explorer will prompt you or give you the option when installing updates.

Keep Cards Safe - Keep your cards physically safe at all times.

Keep Financial Information Safe - Don't leave financial information laying around and shred financial documents before disposing.

Check Statements - Check your statements agree with your expected transactions.

Credit Card Are Safer - Consider using a credit card as they offer a higher level of consumer protection than debit cards.

Public Computers - If possible avoid making online payments on public computers e.g. internet cafes.