Delivery time for all made to order items will be 2-4 weeks within the UK after receipt of the order or receipt of the fabric if supplying the fabric. If the fabric requested is not available at the time of order an expected delivery date will be provided.
If you are in a hurry please let us know, as we should be able to help you!
Delivery to most European countries will add approximately 3-5 days to our usual delivery times. These times have lengthened since the UK left the EU. Please contact us to find out the latest delivery time estimates.
Delivery to Canada & the USA will add approximately 4-8 working days to our usual delivery times. Please contact us if you would like to use a faster service.
Delivery to Australia & New Zealand will add approximately 4-8 working days to our usual delivery times. Please contact us if you would like to use a faster service.
Any taxes, customs duties and other related charges payable on deliveries outside the UK are the responsibility of the customer.
It is important that a local mobile number for the destination country is provided when placing your order to ensure the smooth delivery of your order and enable local customs agencies to contact you if necessary.
It is important that the order tracking status is checked regularly once the order has been dispatched. As this will alert you to any requests that may have been made to pay customs duties or related hold ups.
It should be stated that although much has been written about BREXIT and the issues of sending goods to the EU, that 95% of orders are delivered without any issue. The remaining 5% are resolved within a short period of time.
We are committed to providing excellent customer service and this extends to ensuring all deliveries whatever country they are being sent to are successfully delivered.